Terms of Service

Who you are dealing with

Flipwise is operated by Misinformed Dev, Sydney, Australia. When you use Flipwise you are contracting with Misinformed Dev ("we", "us"). By using the website, the API or the RuneLite plugin you agree to these terms; if you do not agree, do not use the service.

What Flipwise is

Flipwise provides market analysis for the Old School RuneScape Grand Exchange: ranked suggestions, statistics and alerts, delivered through a website and a RuneLite plugin. It is a software and information service only. Flipwise does not sell, buy or transfer in-game currency, items, accounts or services and is not affiliated with Jagex Ltd or RuneLite.

No guarantees

Suggestions are estimates derived from crowdsourced price data. Markets move, data can be wrong or stale, and you can lose in-game currency by acting on a suggestion. You make every trade yourself and are responsible for it. The service is provided as is: we do not promise that it will be uninterrupted, timely or free of errors, and we may change or withdraw features.

Your account

You sign in with Discord. Keep your plugin tokens private; anything done with a token is treated as done by you. One subscription covers all game accounts you personally play; sharing a subscription with other people is not allowed.

Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: Paddle takes the payment, handles tax and invoices, and provides customer service for billing questions and returns. Paddle's buyer terms apply to your purchase, including billing frequency, fees, taxes and payment terms.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account page; cancelling stops future renewals and keeps your access until the end of the period you paid for. Refunds are covered by our refund policy.

Acceptable use

You must not misuse the service. In particular, do not:

• use it for anything unlawful, or to break the rules of the game, including automating gameplay;
• use it for fraud or spam, or resell or share access to it;
• infringe our or anyone else's intellectual property;
• interfere with its security or operation: no malware, probing, scraping, or loading the API beyond the published rate limits.

Ownership

We keep all rights in the service: the software, the analysis, the documentation and the Flipwise name and branding. You get a personal, non-transferable right to use it while you follow these terms. The RuneLite plugin's source code is published under its own open-source licence. Price data comes from the OSRS Wiki real-time prices project and stays under its licence.

Suspension and termination

You can stop using Flipwise at any time. We may suspend or end your access for a material breach of these terms, for non-payment, where we see a security or fraud risk, or for repeated or serious violations of our policies.

Changes

We may change the service or these terms; material changes will be announced on the website before they take effect.

Contact

Questions about these terms: see our contact page.